How?

Here at MA Consulting, we won’t shoe-horn you into any existing programmes. We listen attentively to what you need and then tailor-make a bespoke solution for you.

For Individuals

We usually start off with a business diagnostic called ‘Where are you now’ which we complete together. This is a series of questions which helps us to find out what your strengths and weaknesses are, and helps us to clarify goals and objectives for future sessions. These goals are agreed then reviewed regularly. Sessions usually take place monthly.

In order to help us to understand you and your people better, we ask you to complete two pre-course questionnaires and we then start on our coaching sessions. Generally speaking, sessions are held monthly and a coaching programme can last for three, six or twelve months. Sessions can take place face to face or over the phone. In some instances, e-mail coaching can be used. It really depends on what suits you best.

For Groups

We offer group training sessions at your premises or at other convenient location if you prefer.

Typical subjects include:

  • Taking action and getting clients
  • Working on the business not in the business
  • Thinking commercially
  • Introducing appraisals and skills training
  • Recruiting the right person, first time, every time
  • Managing staff for optimum performance
  • Improving communication
  • Dealing with difficult people
  • Interviewing skills
  • Delegation and motivation
  • Time management

Courses run from 10-4, but can be condensed into half day sessions if you prefer.

Each course (whether it is a course of 1-1 coaching and mentoring or a group training course) is tailored to your needs and evaluated immediately at the end of the day, again one month after and for a third time three months after the training has taken place. If you still feel further training is required, this will be provided so that you will achieve your learning goals. At the end of each course, you will have a complete module containing useful articles, best practice tips and workshop handouts. All delegates will have access to an advice line for up to 12 months afterwards so that you can ask any ongoing questions you may have.

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Testimonials

Marisa has worked closely with me for nearly four years as a business coach, mentor, advisor and consultant. She understands my business and the sector very well indeed and she has become an invaluable resource.

Tony Giardina - Owner Chicco Caffe

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